Terms / Payments

 

Vinyltribes permanent loyalty policy

 

We always have better prices at Vinyltribes.com than the other sites in which we sell. Thus the customer who buy to us directly benefits from important discounts to 10% to 30%.Only LOG IN and you'll see and get the discounts in your basket!

Worldwide registered shipping flat rate for any quantity of vinyls ordered : 15 euro

Full refund warranty if item not as described

Offer only available for website orders.  Discount will be applied at basket checkout process


Política permanente de fidelizacion de Vinyltribes

 

Siempre tenemos mejores precios en nuestro sitio web www.vinyltribes.com que el el resto de portales en los que vendemos. Asi el cliente que nos compra directamente se beneficia de importantes descuentos desde el 10% al 30%. Solo hay que hacer LOG IN para poder ver y obtener esos descuentos en el carrito de la compra

Tarifa plana de envió certificado  para España sea cual sea el número de vinilos comprados: 7 euros

Total garantía de devolución del articulo si no se corresponde con lo descrito

Oferta solo valida para pedidos en nuestra website . El descuento correspondiente se aplicara en el carrito de la compra


Our warranty

We guarantee every item we sell to be accurately listed. We endeavor to provide superior service, but if we make an error, we’ll make every effort to make it right – either by refunding all costs involved, or adjusting the selling price to everyone’s satisfaction. Be sure to contact us first before sending anything back.

We guarantee that the personal information you submit to us will not be shared, sold, or disclosed to third parties in any form, for any purposes, at any time. We will also not disclose your sales history to third parties for any purposes, at any time. Information on items you purchase will not be shared with other businesses or customers, online or off.

We use the latest security and encryption technology to protect your information. All orders placed through the shopping cart are made using secure server software (SSL). It encrypts all of your information, name and address, so that it cannot be read by anyone else on the Internet. If you have difficulty using the secure order form or are using an older browser, you may need to update the 'secure' portion of your browser.We're confident that our security system is the best in the business, and you should be, too. That's why we guarantee that every transaction you make with us will be 100% safe.


Gradings

We use the British Record Collector grading system. First Cover, then Record. We grade visually and always conservatively… we expect the same thing when you sell/ trade items with us . Here’s a brief explanation of our grading system, followed by an overview of abbreviations you will encounter...

SS Still Sealed - in factory-fresh condition. Upon request we check sealed items..

M Mint -  New and 100% guaranteed unplayed record

M- Mint Minus - a near perfect, probably unplayed record. A slight little bent corner, hardly noticeable seam wear or  very light hairlines  or wear must occur. Regarding its age, it’s a perfect item!!

EX excellent  - record shows very light signs of having been played, but there is very little lessening in sound quality. Cover and packaging might have slight wear and /or creasing.  We don’t use + or – in this grade

VG+ Very Good Plus –only superficial signs of use that don’t affect play. Only well cared for records will grade out to VG+. Will satisfy all but the most demanding collector. We’re +30 years collectors and usually we keep this records in our collections, specially when it´s rarity raised.

VG Very Good - a used, reasonable copy. There will be obvious signs of wear and the possibility of light surface noise between tracks or during quiet passages, but still quite nice. Some clicks or pops ( not jumps) may occur

VG- Very Good Minus - significant wear and marks and usually quite noticeable surface noise.   We only sell ultra rare items in this condition.

We don’t sell items under this condition! Mostly of our  stuff is VG+ or better!


Comments & Abbreviations:

We try to describe as exact and conservative as possible the condition of our records. Sometimes (and less often) using abbreviations like:

co = drill hole in label or jacket (or saw mark/cut corner on cover)

cw = cover wear

dj = promotional issue

lbl = label

ps = picture sleeve (for 45's)

pc = picture cover (hard cover – usually 45rpm Eps)

re = reissue

sl = slight

sm= small

tobc = tag on back cover

tol = tear on label

wlp = white label promo

woc = writing on cover

wol = writing on label

#ol = number on label

oc = on cover

obc = on back cover

promo stamp = usually gold embossed notice on jacket indicating that item intended for promotional use

split seams, 4" split, 8" taped seam, etc... = all refer to cover damage

all these comments have no bearing on the disc itself, but only refer to the cover or label.

 

Make an offer / Haz una oferta:    

 

 Maybe we are wrong with some prices, who is not in these changing times! . We  would like to give you a chance to make your fair offer for this item. Simply put your email and your offer price (in euro) and we will answer a.s.a.p. Bear in mind that we also value  the total volume of your offers and  if you add some offers to an regular order.  
  
Quizas algunos precios puedan ser erroneos y te queremos dar la oportunidad de poder ofertar el precio que consideres razonable para el disco. Indica tu email y tu oferta  y la estudiaremos rapidamente, contestandote si la aceptamos o no. Valoraremos tambien el volumen de pedido que hagas utilizando este metodo o mediante pedido habitual.  
 
 
Alert of next copy available / Avisame cuando este disponible de nuevo:
  
Now is easy to request the next copy available for items currently out of stock. Simply let us know your email and when the item will be again in stock we will email you. These emails will be sent in strict request order. Bear in mind that your request is not an purchase obligation.
  
Ahora es muy facil hacer tu solicitud de aviso de discos que estan fuera de stock: simplemente dinos tu email sobre el disco que te interesa y cuando pongamos una nueva copia a la venta te enviaremos rapidamente un email de que ya esta disponible de nuevo. Tu peticion no supone ningun compromiso de compra por tu parte, nosotros respetaremos estrictamente el orden de peticion para ofrecer de nuevo el disco a todos los que lo busquen.

 

Shipping Info:


All orders are processed and shipped at least once a week. We ship worldwide and always by registered air mail.  We do not recommend surface mail

Prices reflect shipping charges only - Import duties are the responsibility of the recipient.  

Below are the various options, estimated delivery times and rates.

NOTE : Special weight items, like books , boxes, .... should have some extra post charges ( normally added as TAX at the checkout process)

Spain
Carta Certificada / Paquete Azul :

 

2-7 dias laborables para
€ 7 tarifa plana envio, sea cual sea la cantidad de vinilos comprada

Europe
Registered Air Mail:

 

7-14 business days for delivery
€15 per shipment  FLAT RATE any quantity of vinyls you buy

Rest of the world

Registered Air Mail:

 

14-21 business days for delivery
€15 per shipment  FLAT RATE any quantity of vinyls you buy

Shipping delays may occur over observed holidays. Oversize shipments may be subject to additional charges.

Insurance will be quoted at your request if is needed. Please let us know before the payment. Contact us for more information.

We are not responsible with lost parcels without insurance..

If after 20 business days (6 weeks if international order) your shipment has not arrived, please email back.

 

Payment information:


Bank transfer:  Our preferred way of payment for european countries!  we provided IBAN-BIC info at the end of checkout process. According the EEC rules It´s free of fees for both parts.

PayPal: If you would like to use PayPal, just select "PayPal" and follow the checkout. 

 

Items on hold: We will hold items for up to 3 weeks if you are sending payment by mail or wish to add to your order at a later date within this 3 week period.

 

Returns:

We endeavour to provide superior service, but if you’re dissatisfied with condition, we’ll make every effort to make it right – either by refunding all costs involved, or adjusting the selling price to everyone’s satisfaction. Also we will gladly give a credit towards future purchases. We’re not responsible for out of print records that are sealed but may open carefully to check it if you want.

IMPORTANT:  Be sure to contact us first before returning any items. Any returned item must be well packed and arrive in the same condition as shipped to you.


Privacy
The personal information you submit to us will not be shared, sold, or disclosed to third parties in any form, for any purposes, at any time. We will also not disclose your sales history to third parties for any purposes, at any time. Information on items you purchase will not be shared with other businesses or customers, online or off.

If you'd like to receive our newsletter(s), please join our list of informed subscribers or simply leave the sign up box selected during the account set-up process. You can manage your subscription information on your account page and can unsubscribe from any newsletter at any time.

If, however, you place an order at our web site but would prefer not to receive our newsletter, you will receive only email directly related to your orders - confirmation and receipt, etc.

Cookies
A cookie is an electronic identifier, consisting of a small string of numbers & letters, which your browser uses to track items when you place them in your shopping cart. This keeps your Shopping Cart distinct from those of other users. As soon as you complete a purchase, your cookie will expire. These cookies do not contain any personal information about you, and cannot be used by any third party to access your information. If you've logged in but haven't placed an order, your identity will be known to the computer until you shut down or log off. If your computer is publicly accessible, you should log off when leaving your desk.

Security
we use the latest security and encryption technology to protect your credit card and other information. All orders placed through the shopping cart are made using secure server software (SSL). All your personal information, , name and address, is encrypted so that it cannot be read by anyone else on the Internet. If you have difficulty using the secure order form or are using an older browser, you may need to update the 'secure' portion of your browser.

We're confident that our security system is the best in the business, and you should be, too. That's why we guarantee that every transaction you make with us will be 100% safe.

And…… for any question or constructive criticism….

Please contact us:

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